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<b>Errors (bug reports) </b></div>
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<b>E</b>very day we do our absolute best to improve and simplify our programs. </div>
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However, we can not guarantee that they are error-free, and that they will work perfectly in every single situation. </div>
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Some unpredictable behavior, or unexpected errors may unfortunately happen. </div>
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<b>I</b>n this case, be sure to follow these rules: </div>
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(all software) </div>
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- try to change to a different page (you can do this by using buttons on top left, or “hypertext” menu, or the bottom center page number box) </div>
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- try to save your work with “save” or “save as” </div>
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- if the software or the PC appears to have “stalled”, use ctrl + alt + del. The "task manager" window will appear: you have to click on xxx.exe, then on “terminate app” button </div>
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- tell us about the problem, by writing a “bug report” (see how on the right) </div>
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(HP, EWE, PK, EBW) </div>
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- activate the “remember to save” option in “tool >program options” (in this way you should save most of your work, if the problem persists) </div>
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(all software) </div>
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- shout curses at Visual Vision (not a great solution, but it helps, psychologically...!) </div>
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<b>W</b>ant to do a good “bug report”? </div>
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- be exact, precise, clear and concise. For example, there are about 60 Hyper Publish dialogs, and hundreds of functions: be sure to list all steps that you followed before the bug appeared; </div>
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- a screen shot in GIF format may help (please keep the file size to a min